Guides
Plain, practical help for disputing a fee, whether you use us or not.
How to dispute a hotel resort fee
A hotel added a resort or destination fee you were not told about. Here is how to challenge it, in the order that works best.
How to dispute a bank overdraft fee
Overdraft and bank fees are among the easiest to get reversed. Here is what to check and how to ask.
How to write a letter disputing a fee
What to put in a fee dispute letter, in what order, and what to leave out. Plain steps and a simple outline.
How to escalate a fee dispute, step by step
When the first letter fails: manager, corporate office, card company, government agency and small claims, in order.
How to dispute cable and internet equipment fees
Charged for a modem you returned? Paying rent on equipment you own? Here is how to fight unreturned-equipment, rental and TV add-on fees.
How to dispute car rental toll, GPS and damage fees
Daily toll-device fees, GPS charges and missing-key-fob claims can double a rental bill. Here is how to challenge them.
How to dispute home security and smart-home fees
Per-sensor fees, hub charges and early-cancellation equipment bills are common in security contracts. Here is how to push back.
How to dispute card terminal lease and processing fees
A small shop can pay $50 to $100 a month to lease a card machine worth under $200. Here is how to challenge lease, compliance and statement fees.
How to dispute medical equipment rental and return fees
Monthly rental for a CPAP or monitoring unit that costs more than buying it, or a charge for a device you mailed back. Here is what to check and say.
How to dispute ticket delivery and service fees
Service fees, facility charges, processing and mobile delivery fees often show up only at the last step. Here is how to ask for them back.
How to dispute short-term rental cleaning and host fees
Cleaning fees, service fees and checkout charges can add hundreds to a vacation rental. Here is how to challenge them.
How to dispute credit card fees
Late fees, annual fees, foreign transaction fees and interest charges you think are wrong. Here is what to check and how to ask.
How to dispute landlord and apartment fees
Admin fees, trash and pest charges, and late fees you did not agree to. Here is how to check your lease and ask for them back.
How to dispute car repair and dealer fees
Shop supply, diagnostic, environmental and documentation fees can add hundreds to a repair bill. Here is how to challenge them.
How to dispute hospital and medical bills
Facility fees, out-of-network charges and billing errors are common. Here is how to get an itemized bill and challenge what is wrong.
How to dispute airline and travel fees
Seat, bag and change fees, and refunds for cancelled flights. Here is what to ask for and where to complain.
How to dispute subscription and membership charges
Charged after you cancelled, or renewed without a clear warning. Here is how to get the money back and stop the charges.
How to dispute fines and late fees
A parking ticket, a penalty added after you paid, or a collection fee. Here is how to ask for a review and what to send.
How to dispute phone and utility fees
Service fees, paper bill fees, reconnect charges and a meter that was read wrong. Here is how to challenge them.